The hunt for one of the best pizzas when you are traveling or simply craving a slice at home can feel endless. As a travel blogger who has eaten pizza from coast to coast, I am often asked, Is Marco’s Pizza good?
With over 1,000 locations across America, Marco’s name is very recognizable in many towns.
But does it deliver on taste, quality, and service?
I spent hours sifting through customer reviews, professional reviews, and of course, my personal experience to give you as honest of answer as I can.
First impressions: What makes Marco’s Pizza different?
Marco’s Pizza brands itself as living better than the ordinary fast food pizza chain, boasting fresh and never frozen dough made daily, an extensive and customizable menu, and a variety of crusts and toppings to choose from.
Marco’s Pizza offers everything from your typical pepperoni pizza, to their specialty pizzas including Chicken Florentine and Philly Cheesesteak. Marco’s Pizza also has wings, subs, salads, and cheesy bread.
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Taste & Quality: What Do Customers Say?
The Good Part
#1. Freshness and Flavor:
Customers love Marco’s fresh, hot pizzas piled high with toppings. The crust tends to be crunchy on the outside, and light/oily in the inside, with its sauce having a lovely blend of the herbs basil and garlic.
#2. Customizable Crusts & Toppings:
Marco’s offers plenty of crusts and toppings, including thin, thick, and gluten-free crusts, that make the pizza highly customizable and allow customers, families, or groups to build pizzas of all shapes and tastes.
#3. Value:
Marco’s deals and coupons often make Marco’s a value-priced option for feeding a group.
#4. Specialty Pizzas:
Pies like the Supreme and Chicken Florentine get high praise for their topping quantity and flavors.
The Not So Good
#1. Inconsistency:
Some reviewers noted that Marco’s store quality can vary widely by location, while one store manager serves a perfect pie, another store manager may serve a rockin’ pie with a soggy crust or overloaded on toppings.
#2. Not-so-good Sides/ Subs:
While the pizza gets the most positive reviews, sides like cheese bread and subs were hit/miss in reviews. Several customers found the cheese bread dry and hardly cheesy, subs in some cases were just underwhelming compared to their menu pics.
#3. Service Issues:
Delivery delays, incorrect orders, or customer service complaints seem to pop in the reviews from time to time. Some have dealt with rude service or long wait times.
#4. App/Website Issues:
The regulars on the app or website, who are frustrated, say they have issues with online ordering or rewards redemption.
What Sets Marco’s Pizza Apart?
Crust Toppers: Free crust toppers (garlic butter, parmesan, etc) add flavor, and the fans recommend that!
Cheese- That’s what Marco’s Pizza is known for being cheesy, and that left a gooey, satisfying bite.
Specialty Sauces- Dipping sauces (Jalapeño Ranch) are popular to add for crust or sides.
Common Complaints
Quality inconsistency- The biggest issue is inconsistency from location to location- some are terrific and others are not.
Customer service- There were several reviews that mentioned rude or unhelpful customer service during busy times, especially in resolving order issues.
Technical Problems- Issues with the app or website while redeeming rewards for orders or tracking orders were frequent.
Final Verdict: Is Marco’s Pizza Good?
Marco’s Pizza is a solid choice if you’re looking for a customizable, cheesy, and flavorful pizza at a reasonable price. Marco’s Pizza excels as a national chain with fresh dough, quality toppings, and specialty flavors.
However, your experience will depend heavily on the specific location—some stores consistently deliver great pies and friendly service, while others struggle with quality control and customer care.
FAQs About Marco’s Pizza
Is Marco’s Pizza better than Domino’s or Pizza Hut?
Taste is always subjective – most customers do say Marco’s offers fresher ingredients and a heavier topping than large chains. And location can be a factor, so if it seems inconsistent, check another location.
Does Marco’s Pizza offer gluten-free options?
Yes, Marco’s does have a gluten-free crust in most of its locations, but sometimes customers mention uneven availability.
Does Marco’s Pizza have vegetarian or vegan options?
Marco’s has plenty of vegetarian toppings and can do pizzas without cheese, but not too many places have vegan cheese. Otherwise, be sure to check your location with the most current choices.
How do I get deals or rewards?
You’ll enjoy Marco’s Rewards program by signing up online to earn points for every dollar you spend, plus you can find their coupons or specials on their website too.
Is Marco’s pizza always made fresh?
Marco’s claims their dough is made fresh every day, and many customers can taste that freshness, but other times, depending on the location, they can forget to deliver on their fresher claim…
Pro Tip:
If you try Marco’s, go for one of their specialty pizzas with a crust topper and don’t skip the dipping sauces. Check for deals online, and if you’re ordering from a new location, peek at recent reviews to gauge quality.
Would I eat at Marco’s again?
Absolutely—but I’d check the local reviews first!
